Verified 06/21/2022 GH
Installing the latest version of Adobe Connect if you don’t already have the app:
- Go to https://helpx.adobe.com/adobe-connect/connect-downloads-updates.html
- Scroll down and find the Meeting Applications for Adobe Connect
- Depending on your operating system use either the Windows (64 bit) or the Mac installer links.
- Once installed make sure you are on Adobe Connect Version 11.4.5
How to check what version of Adobe Connect you are on:
- From your Livelesson room click on Help in the top right corner. And then click on About Adobe Connect:
- There will be a box that comes up with the software version:
- If you are not on Version 11.4.5 please uninstall your Adobe Connect app and then reinstall using the directions provided above.